Draft: what it was like to work with the Cámara de Comercio del Putumayo on three contracts that reached more than 100 businesses in the department.

Where a language model helps in customer service, where it falls short and how to set limits so it can be trusted.

The stages for turning an idea into a prototype you can test: define the problem, validate, build and decide how to continue.

Good practices for an AI solution to respect Law 1581 of 2012 and the handling of personal data in Colombia.

What an AI agent is, which tasks it can take on in a business today, and which limits are worth keeping in mind before you use one.

A practical path to bring artificial intelligence into your business: pick a use case, test it small and grow with evidence.

Which tasks a WhatsApp chatbot can handle, which are better left to a person, and how to get started on the right foot.

Clear criteria for choosing between building your own software or adopting an existing platform, based on your operation.

Which factors set the cost of custom software and what information you need to ask for a clear quote.