Cookie policy

This policy explains which cookies the ParqueSoft Crea S.A.S. site uses, what they are for and how you can accept or reject them.

Effective date: [POR CONFIRMAR]. We may update this policy when the site's cookies change. We always post the current version here. For the processing of your personal data, also read our privacy policy.

A cookie is a small file that a site stores in your browser or device to remember information about your visit. Similar technologies exist, such as the browser's local storage. In this policy we call them all cookies.

We use cookies to make the site work, to remember your choices and, only if you accept, to understand how the site is used and improve it. We classify them as essential and non-essential. Essential ones are indispensable for browsing. Non-essential ones depend on your decision.

By owner, cookies can be first-party or third-party. First-party cookies are set by ParqueSoft Crea from the site. Third-party cookies are set by a provider we work with, for example an analytics tool. Each provider handles that information under its own policy.

By duration, they can be session or persistent. Session cookies are deleted when you close the browser.

Persistent cookies stay on your device for a set period or until you delete them. Duration of the site's cookies: [POR CONFIRMAR].

Essential cookies make the site work: loading pages, maintaining security and remembering your cookie choice. Without them the site does not work well, so they do not need your acceptance. We do not use them to identify you or to show you ads. Non-essential cookies, on the other hand, are set only after you accept them.

Analytics cookies are non-essential. They tell us how many people visit the site, which pages they view, for how long and from what type of device or browser. With that information we understand which content works and which parts of the site need improving. We work with this data in aggregate, without trying to find out who you are. Analytics tool: [POR CONFIRMAR: nombre de la herramienta].

The analytics provider may process the information its cookie collects, such as your IP address or device data, and may do so on servers outside Colombia. If that happens, it does so under its policy and Colombian data transfer rules. We do not sell that information or use it to show you third-party ads. Provider and location: [POR CONFIRMAR].

To accept or reject non-essential cookies, use the cookie notice that appears when you first enter the site. There you can choose Accept or Reject. If you accept, we set analytics cookies. If you reject, we set only the essential ones. You can browse with either option and your decision does not change the services we offer. We will not ask you again on every visit: we save your choice in an essential cookie. [POR CONFIRMAR: aviso de cookies activo en el sitio].

You can change your decision whenever you want. Delete this site's cookies in your browser and the notice will appear again on your next visit. There you choose again. If you accepted and later change your mind, deleting the cookies also removes the analytics cookies already set.

These are the categories of cookies the site may use:

You can also control cookies from your browser. In its privacy settings you will find options to block all cookies, block only third-party ones, delete existing ones or get a notice every time a site wants to set one. The steps vary by browser and version, so check its help. If you use several browsers or devices, repeat the setting on each one, because cookies are stored separately.

If you block essential cookies, the site may load poorly or not remember your choices. If you only reject the non-essential ones, the site works the same.

When a cookie lets you be identified directly or indirectly, the information it collects is personal data. In that case our privacy policy and Law 1581 of 2012 apply. You can access, update, correct and delete that data, and revoke your authorization, by writing to info@parquecrea.com.

The site is for adults. We do not use cookies to collect data of children and teenagers. If you are a parent or legal representative and believe a minor gave us data, write to us and we will delete it.

If you use another company's service from our site, that company may set its own cookies. We do not control them and are not liable for them. Before accepting them, review each provider's cookie policy.

If we change the cookies the site uses, for example by adding a new tool, we update this policy and the effective date. If the new cookie is non-essential, we ask for your choice again before setting it. We do not set non-essential cookies without your prior acceptance.

Your rights as a data subject are in our privacy policy. To exercise them, write to info@parquecrea.com. We reply to your inquiries within 10 business days at most and to your complaints within 15 business days at most, as Law 1581 of 2012 provides.

The Superintendencia de Industria y Comercio (SIC) is the authority that oversees personal data protection in Colombia. You can go to it after exhausting the inquiry or complaint process with us.

This policy is governed by the laws of the Republic of Colombia.

Write to us at info@parquecrea.com or call us at +57 317 088 6860 if you have questions about cookies.

In short: essential cookies are always active because the site does not work without them. Analytics cookies are set only if you accept them in the cookie notice. You can reject them and keep using the site without losing any feature. You can change your decision at any time, by deleting the site's cookies in your browser or adjusting its privacy settings. Your personal data is handled under our privacy policy and Law 1581 of 2012. If you want to exercise your rights or resolve a question, write to us at info@parquecrea.com. [POR CONFIRMAR: las cookies reales del sitio, su proveedor y su duración, para ajustar esta política a lo que el sitio instala].